Membership is completely free. We offer TripHQ Premium that provided additional services which can be compared here.

Please click here to fill in the simple registration form. Add in your details and create your user profile. You can even sign up via Facebook, LinkedIn, and Instagram.

 You only need to enter your email or phone number, and then you’ll receive a 6-digit OTP code via email or SMS. Input the OTP code, and then select “Verify”. In case you didn’t receive the code after a while, you can send another one by selecting “Resend code”.  

Once you have verified your account, voila! You are ready to start enjoying TripHQ. 

Membership is currently free. Please click here to fill in the simple registration form.

To link to your personal information and allow you to customise TripHQ to your personal style. We will record your entry exactly as you type it, so please remember if you used uppercase or lowercase letters, or a combination of both. Your password needs to be 8 characters using letters and/or numbers. As you type your password, characters appear as asterisks (*) to ensure confidentiality.

It only takes a minute to get started and here is what you have access to:

• Help plan your travel and make the most of your trip
• Learn tips on how to do business and acceptable business etiquette
• Access important, reliable business information to ensure a successful journey
• Book business accommodation
• Select restaurants that are business appropriate
• Get briefed on destination’s nuances
• And there are lots of other features that we are constantly introducing!

In case the hotel/trip supplier needs to contact you to make any final arrangements. Your personal information is stored for your convenience, and we promise we'll never pass it onto third parties, other than the hotel/s which you have booked through us (see our privacy policy).

You only need to enter your registered email or phone number, and then you’ll receive a 6 digit code via SMS. Input the code, and then select “Verify”. In case you didn’t receive the code after a while, you can send another one by selecting “Resend code”.  

Click here to edit your information – just be sure to click the “Save profile” button when you’re finished.

Fill in your email address on the log in form and click on "Forgot Password" and we will send your password to your email inbox within a few minutes.

To use TripHQ, your computer must be able to accept session Cookies. Click on Tools in your internet browser's tool bar, then Internet Options, followed by the Privacy/Security tab and then lower the setting. Passwords are case sensitive so make sure your Caps Lock is not on.

Click the “Log-Out” link on the top right corner of the page and you’ll be logged out.

Double check the phone number you entered, including the area code. 

Alternatively, you can click the “Recover Account” button if your number is still not registering. If you are still having problems, please reach out to Customer Support. We’re here to help!

If you have a new email or mobile number and need to recover your account, please contact us the and highlight “Recover Account”. This will prompt you to input your email address to receive a verification link via email. From there, the app will direct you to a page where you can update your account information with your new phone number.

If the site says that your email or phone number is already in use but you never signed up before, please contact us and we’ll help you with creating an account. 

Note: that each user account need to use a unique email address and mobile number. The same email and number can not be used by different users. 

Please select the “Resend Code” link under the “Verify” button. If you are still experiencing problems after trying that, please reach out to Customer Support and we will help you out. 

We're sorry to see you go! Please note that deleting your account also removes any information about previous bookings from our system, including hotels, events, and restaurants. If you wish to proceed with deleting your account, please contact our customer support and we would be happy to assist you. 

After your account is deleted, you have a 30-day window to recover the account and keep the information you had before it is permanently deleted from our system. If it’s past the 30 days and you want to have an account again, you’ll have a fresh start.

Log into your TripHQ account and from the top menu select 'My Trips'.

• Next select the ‘Add Trip',
• Complete the trips details form and select 'Save'.

Log into your TripHQ account and from the top menu select 'My Trips',

• Next select the 'Add Trip',
• Complete the trips details on the and select 'Save'.

Select the respective Trip and select the drop-down menu ‘…’ on the right hand side.

• Next select the 'Add Plans',
• Select the Plan Activity for the drop-down menu,
• Complete the trips details on the and select 'Save',
• Next select the ‘Add Trip',
• Complete the trips details on the and select 'Save'.

💡 Note: You do not have to make any payment or financial commitment when planning your trip with TripHQ.

Select the respective Trip and select the drop-down menu ‘…’ on the right hand si

• Next select the “Add Plans',
• Select the Plan Activity for the drop-down menu,
• Complete the trips details on the and select 'Save',
• Next select the ‘Add Trip',
• Complete the trips details on the and select 'Save'.  

💡 Note: You do not have to make any payment or financial commitment when planning your trip with TripHQ.

Yes, its easy, just follow these steps:

• Log into your TripHQ account,
• From the top menu select 'My Trips', then select 'Plans',
• Next select the Trips to be Merged,
• Select 'Merge' in the right side drop down, then 'Merge Trips',
• Confirm and Save.

💡 Note: Only two Trips can be merged at each time. To merge three or more Trips, first merge two trips, then repeat the merge process again until all required trips are merged.

Yes, its easy, just follow these steps:

• Log into your TripHQ account,
• From the top menu select 'My Trips', then 'Plans',
• Next select the Trip to be Deleted,
• Select Delete, then 'Merge Trips',
• Confirm and Save    

💡 Note: Only one Trip can be deleted at each time. To delete multiple trips, repeat the process for each required trip.  

TripHQ works with most levels of your browser’s privacy settings, so your experience will not change.

This will happen only if you’re accessing our site using an old browser. Check with the certificate vendor for browser version compatibility, or switch to a newer browser.

Our website’s usually very quick, so it might actually be your Internet connection that’s slow. Check with your Internet Service Provider to see if there’s a problem on that end.

TripHQ works best on Google Chrome, Firefox, Mozilla, Internet Explorer (version 10 or later).

Yes. Cookies help make us more responsive to your needs and allow us to tailor our site to your interests, giving you a better TripHQ experience.

No. TripHQ is not affiliated with any airlines, hotels or any other award programs and therefore does not have access to that information. It is your responsibility to know your award program numbers, ids, passwords etc.

No. TripHQ cannot sign you up for an award program, nor can we add miles or points to your loyalty accounts. TripHQ can help you keep track of your award program balances by logging in, on your behalf, to websites that have your balance information. We can not add miles to your program, only the owner of the award program can do that. You would need to contact the airline that you used for travel and request that they add the miles to your account. Then, use TripHQ to track your balances. TripHQ is especially useful if you are participating in multiple award programs with different airlines, hotels, credit cards, etc.

No. TripHQ is designed to track your award program balances by logging on, on your behalf, to websites that have your balance information. We are not affiliated with those websites (i.e. hilton.com, emirate.com etc.) in any way, so you need to resolve any account related issues directly with the provider of the award program. For example, if you do not know how to login to the hilton.com website to check your Hilton Honors balance you need to go to hilton.com​​​​​​​ and resolve this problem directly with them before you will be able to use TripHQ.

Yes! Please read the following press release on this subject:

http://news.aa.com/news/news-details/2013/American-Airlines-and-AwardWallet-Offer-New-Reward-Tracking-Technology-for-AAdvantage-Members/default.aspx

No.

No.

Yes. None of your data will be deleted you will just be downgraded with an option to upgrade.

TripHQ’s ‘My Points’ Loyalty Points system will monitor most loyalty and reward programs automatically.

My Points currently supports more than 650 loyalty programs, including air, hotel, transportation, parking, dining and credit card rewards.

💡 Inbox Sync: Unfortunately, at this time, we can't track your American, Delta or Southwest miles and points automatically. To track these programs, be sure to forward your reward program statements to [email protected] regularly.

Adding your memberships will allow us to remember your details. We will auto-populate these when you're making a hotel or flight booking.

Follow these steps to add your membership details.

• Log In to your TripHQ account and select 'My Points' in the top right navigation section,
• If no Loyalty Programs are entered, Click on your 'Add your Loyalty',
• Select 'Program Type' and complete all the field in the form and click ‘Save’.

That's it! Your Loyalty Membership details will be saved and automatically updated. 

💡 Keep in mind: We will let you review and update these details when making a booking.

TripHQ is not affiliated with any airlines, hotels or any other loyalty programs and therefore does not have access to that information. It is your responsibility to know your loyalty program numbers, ids, passwords etc. Please check on each loyalty program site to check your login details.

No, TripHQ is not affiliated with any airlines, hotels or any other loyalty programs and therefore does not have access to that information. You need to log in directly with each loyalty numbers and update or edit your preferences, password and account details.

No. TripHQ cannot sign you up for an loyalty program, nor can we add miles or points to your loyalty accounts.

TripHQ can help you keep track of your loyalty program balances by logging in, on your behalf, to websites that have your balance information. We cannot add miles to your program, only the owner of the loyalty program can do that. You would need to contact the airline, hotel or loyalty program that you used for travel and request that they add the miles to your account. Then, use TripHQ to track your balances.

TripHQ is especially useful if you are participating in multiple award programs with different airlines, hotels, rental cars, etc.