TripHQ came about when our founders were travelling extensively in their previous occupations. Not having the support of a large corporate system, they noticed a huge waste of time before, during and after each business trip. They relied heavily on using leisure-focused booking sites and which are often, fragmented, unreliable, and then trying to incorporate individual bookings with travel itinerary apps and expense management sites, all taking up valuable time.
Headquartered in Singapore, and operating out of Malaysia’s industrial tech hub Penang, Malaysia; TripHQ was founded with the goal of reinventing planning and administration of business travel from the ground up, by the addressing and developing a unique solution tailored for the self-managed business traveller.
The result is a next-generation travel platform, to simplify business travel planning and administration. It combines user-friendly design, and world-class systems, to offer self-managed business travellers the most efficient and satisfying end-to-end experience without needing to spend a fortune.
Coming out of 2020, the business travel industry is seeing the emergence of new market segments, some of which may have existed but will grow as the corporate world adopts the next normal, while new segments are emerging.
Companies are reducing costs where necessary. Reliance on travel management companies (TMCs) is likely to shift to self-managed travel arrangements by employees where possible. In fact, this is also a practice by small enterprises that need to handle their business trips completely independently. These so called “Unmanaged Business Travellers” have long been ignored by specialist online travel agencies (OTA).
Most OTAs focus on leisure travellers in their targeting and leave business travelling to travel management companies. However, this is an enormous, missed opportunity, considering the fact that 83 per cent of travellers surveyed said they book at least some of their business travel through OTAs, while 32 per cent say they book all of their business travel through this channel.
All of which present captive opportunities for TripHQ to fill this gap as it offers a one-stop digital self-service platform and super-app that will maximise efficiency and reduce time, by removing the need for business travellers to juggle between multiple apps and websites.
If you’d like to send us feedback we’d love to hear from you – email us info@TripHQ.com.
Wishing you successful business travels!
Simon, a New Zealander, is an accomplished business executive with over 30 years’ experience across a broad spectrum of global markets. He is known for delivering outstanding results in highly challenging environments, from start-ups to restructuring existing businesses into profitable operations. Simon holds a Master’s in Business Management from University of Technology, Sydney and during his professional career has lived in 7 countries across Australasia, South-east Asia, Japan, North America and the Middle East.
When co-founding TripHQ, he had a simple mission, to build a platform that offers small business travellers one single solution, covering the entire travel & expense journey: before, during and after each business trip that supports their productivity and well-being while away from home and office.
With a background in marketing, Susie Macmillan is TripHQ's co-founder. An Australian hailing from Sydney, Susie has been living and working overseas for many years including Asia Pacific and the Middle East. As a woman, Susie has had many diversified challenges that businesswomen in emerging markets like Pakistan and Saudi Arabia face. When Susie’s not working, she loves to explore the culture and heart of a city, and discovering local experiences that are away from the tourist track.
An Australian hailing from Sydney, Susie has been living and working overseas for many years including Asia Pacific and the Middle East. She has faced many diversified challenges that businesswomen in emerging markets like Pakistan and Saudi Arabia experience; and she’s thrilled to share her own experiences through TripHQ in creating a better travelling experience for all.
Originally from Kiev, Ukraine Alex has a degree in Computer Engineering with over 20 years’ experience as CTO developing and managing IT platforms for both small and large organisation. Alex’s heads our IT department and his favourite technologies are C# ASP.NET and Windows applications, both web-based and desktop. When not programming he enjoys exploring new cities and cultures with his family.
A Malaysian, born and based in Penang, Lorraine Scully is the Make It Happen Chief for TripHQ. She is multilingual - fluent in English, Bahasa Malay, Hokien; and conversational Mandarin - and heads up our program initiatives. Lorraine is in her element working across diverse demographics and cultures and has a passion for innovation and technology, having worked in various roles at IT giants, Intel and Dell. When she’s not working, Lorraine loves to travel. Clearly she got the 'travel bug' from her early career as a flight attendant for Singapore Airlines.